how do i get a bag it mailer?
You can submit to Bag It by sending in photos of your items to bagit@beaconscloset.com.
To speed up the assessment process and accurately present your items we suggest including the following:
- At least 3 images for each item (front, back, label/brand). Include images of any damage/signs of wear such as discoloring, pilling, stains, moth holes, missing buttons, snags, scratch marks, tears, etc.
- Some descriptive information for each piece, such as brand, condition, original retail price, fabric content, and size.
- And for larger submissions with a large lot of photos, we suggest sending the images via the cloud rather than across multiple emails, e.g. a Google Drive or Dropbox folder.
Our team will respond by email within 2 business days notifying you of the accepted items and their price estimates. if you approve of the amounts, we’ll ship you a set of our bag it mailers and a prepaid UPS return label.
There is a 5-accepted item minimum requirement to qualify for the prepaid mailers. If a submission does not meet at least 5 accepted items, then the seller will need to submit additional items in order to move forward with Bag It submission process.
what kind of items do you buy?
Current season, contemporary, and on-trend independent labels and designer garments, along with unique vintage pieces, in gently used condition are what sell best for us.
we do not accept children’s clothing and are unable to buy jewelry at this time.
additionally, we are very selective with buying in mass-market and fast-fashion brands such as; shein, fashionnova, forever 21, h+m, old navy, aeropostale, target, walmart, jcpenney, sears, or kohl’s. these brands typically do not meet our inventory criteria due to their original retail price points and lower resale value.
the level of demand can fluctuate depending on an item's specific style, condition, and prevailing fashion trends.
how do you determine the prices of my items?
we evaluate items and price them according to brand, style, condition, season, original retail value, our inventory levels, and current market demand. we offer 30% in cash or 50% in store credit of our selling price for each accepted item.
Just like the Beacon's Closet brick-and-mortar stores, we payout 30% of our total retail value in cash via PayPal, or 50% in store credit.
A 4% service fee (calculated from the retail total) is automatically deducted from the payment options. This fee allows us to sustainably continue to offer our sell-through-mail service. (The service fee is reduced to 2% for submissions with a retail total of $2,000+).
We reserve the right to adjust the initial price estimates upon viewing the items in person or deny an item upon arrival.
can I change my mind and bring the accepted items to one of your stores instead?
Bag It operates separately from our brick-and-mortar stores and is part of the Beacon's Closet Online Department. Estimated retail prices provided through Bag It do not apply to our stores, and your items will need to be reassessed at the location of your choice.
Each of our store locations purchases items based on their current inventory levels and local market trends, so it's typical for items to require reassessment when brought to different store locations.
how do i ship my bag it poly-mailer pouch?
We include a set of poly-mailer pouches, please double bag your items (with the branded Beacon's mailer on the outside) to ensure that they arrive at our office intact. Then simply drop off the sealed mailer at any UPS location with the provided return label.
Alternatively to shipping with UPS, you can opt in to our local In-Store Drop Off option, where we ship you a mailer with an in-store drop off label for the pre-approved items. Where you can drop your mailer off at our Greenpoint store rather than dropping it with UPS. The Greenpoint location acts as a middleman for getting your items to our Bag It office, think of it as a drop-off hub for your mailer. By opting into this option we also remove the 4% service fee from your submission totals.
Only pre-approved items listed on the acceptance list with corresponding price estimates may be included in your mailers. We do not accept donations through our sell-by-mail program; however, donations are welcome at our brick-and-mortar locations. If unapproved items are included in your shipment, a fee will be deducted from your final payment and any unapproved items will be donated or can be returned for the cost of postage.
In the unfortunate event that a mailer is lost or items are damaged while in transit to our office, reimbursement is only applicable when the items have been double packed in our provided poly-mailers, a valid shipping label is attached (provided by Beacon's), UPS pickup confirmation and tracking information is provided, and the mailer was shipped within the designated submission window.
how long does the submission process take?
After submitting images of your items, it can take up to 3 business days for one of our buyers to respond with an acceptance list and price estimates. You’ll then have 2 weeks to review and accept the estimates in order to move forward.
Once confirmed, our team will ship you a poly-mailer and a prepaid UPS return label for your accepted items. You’ll have 3 weeks to send the items back to us.
After we receive your items, please allow 2–3 business days for our team to process your mailer and issue payment.
For a faster turnaround, you can bring your items directly to one of our store locations for an in-person assessment and receive payment the same day (or next day, depending on sign in time).