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return and exchange policy

in store policy

beacon's closet accepts online returns ONLY. due to the nature of our secondhand inventory we cannot honor refunds, as there have been too many folks bringing us used items that were not part of our inventory and requesting $$.  thanks.

online policy

complimentary online returns are permitted for domestic orders.

  • items may be returned within 30 days from date on invoice
  • returned items must have tags attached
  • a refund will be issued once return is received and processed 
  • returned items will be refunded excluding the initial shipping cost
  • in-store returns are not permitted
  • a maximum of 3 returns, per shipping address, permitted within three months

email us at with your order number, to request a pre-paid return label.