selling in store policies:
- Items selected for resale are typically placed on the sales floor immediately, and an itemized list is not provided.
Exception: For sellers requesting a “present buy”, we review accepted items and set price points together before filling out the voucher. In this case, sellers must return by 7 PM on the day of their sale to collect any unpurchased items. Items not picked up by 7 PM will be processed as usual, without an itemized receipt. - items not selected for resale, including bags, totes, and containers not retrieved by seller before closing on the date of voucher will be donated to charity. please return by the end of the day to claim the remaining unpurchased items and bags/containers.
- no compensation will be given to customers for items that are donated to charity
- customer agrees to receive the cash or store credit amount designated by Beacon's Closet in exchange for items accepted for resale, if any.
- cash value is only honored on the date customer retrieves voucher
- store credit is only honored for one year from date customer retrieves voucher.
- Beacon's Closet is not responsible for lost credit/cash amounts or lost/stolen vouchers.
- customer information listed on voucher is confidential and required solely for our tax purposes and is not used for solicitation.
other things to note when selling:
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- Beacon's Closet does not launder inventory. items presented for resale should arrive laundered and in sale-ready condition. major conditional issues or odor may be unaccepted
- we are unable to assess or purchase items that have been stored in mothballs
- condition issues in general significantly reduce an item’s sellability for us. additionally, items affected by allergens like mildew and mold pose a health risk to both our customers and staff. our policy on odors is firm. these scents compromise our retail environment and, in some cases, can trigger allergic reactions.